It seems that a lot of people are asking this and we are happy to answer it! Yes, Jumnah is 100% legit and it is the future of shopping electronics!
At Jumnah, we want to help millions of users to access the best electronics brands in the world for a fraction of the price and with at least 1 year warranty.
Buying Refurbished is the future of shopping, and we want to provide trust & warranty to our users. We carefully verify all the professional refurbishers working with Jumnah.
We have built rigorous standards so that when you buy a refurbished iPhone X 256GB Space Gray you know exactly what you will receive, including at least 1 year warranty and 30 days Free Returns.
Yes! we accept the following payment options:
-
Visa, MasterCard, American Express, Discover
-
Apple Pay
-
Google Pay
-
Tabby and Tamara (4 Months Instalment)
Please keep in mind that once you’ve completed the checkout procedure, your order will be handled right away. You’ll receive an email confirmation as well as tracking updates to keep track of your order’s progress once it’s ready to ship.
Jumnah ships worldwide. We have several sellers located in Asia, North America, Europe and The Middle East. Typically, we will ship your packages from the nearest seller that has your items in stock. If you are ordering from outside the country, we will cover all customs fees, so you don’t have to worry about that.
Depending on the country and region, some customs offices require the recipient to show identification before releasing a package. A national ID number, a photograph of ID, or another document may be required by the carrier or Jumnah.
- Please note that the name on the ID shared must match the details on your order.
- The ID must show the face of the owner clearly
- The buyer must be of legal age
Yes if your order is unshipped then you can contact our support team ASAP. Shipped orders can’t be modified.
When a cancellation request is made, the order status will be reviewed. If the order has already been dispatched, the customer must pay the shipping fees in order to cancel it; however, if the item has not yet been shipped, the cancellation can be made immediately and without incurring any further costs.
You can see the estimated delivery date on the product page, including shipping options and Tracking Option.
All orders are processed within 1-3 business days (Monday-Friday), and we’ll send you an Email & SMS (if provided) with your shipment details and tracking number so you can follow your parcel and know exactly when to expect it.
Jumnah users and guests can select their preferred shipping option during checkout, and we’ll provide you an estimated delivery date for each item in your bag based on your shipping choices, the delivery address, and the location of the item(s). The following shipping options are available to you:
Free Shipping
5 – 7 days delivery
Superior Shipping
3 – 5 days delivery. Cost varies depending on delivery location
Please note, superior shipping may not be available for your location, we will give you options during checkout.
You can request a return/exchange/refund within 3-5-days after you receive the product and
1. If you received an incorrect product (as long as the product has not been used and it included all tags and original undamaged packaging). or
2. If you received a damaged product or if it isn’t working properly. You will need to provide pictures and videos with the issue. Product should include all tags and undamaged original packaging. Returning a damaged device must be reported within three business days of delivery.
Your request will be processed within 10 business days after we receive your return. The refund will be issued to your original payment account, as per your request.
Note:
1.The original shipping fee, handling fee and shipping guarantee are non-refundable.
2.Please contact us within 30 days if you have any issues with your orders. Note that overdue requests may not be accepted.
3. If you have any issues with your return, you must contact Customer Support within 30 days after your order was first placed.
