Privacy Policy

ALIF SHAMS MOBILE PHONES & ACCESSORIES TRADING CO LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ALIF SHAMS MOBILE PHONES & ACCESSORIES TRADING CO LLC. This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Jumnah. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

• Cookie: Small amount of data generated by a website and saved by your web browser.
• Company: Refers to ALIF SHAMS MOBILE PHONES & ACCESSORIES TRADING CO LLC
• Country: United Arab Emirates.
• Customer: Refers to the company, organization, or person that signs up to use the Jumnah Service.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Jumnah and use the services.
• IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address.
• Personnel: Refers to those individuals employed by Jumnah or contracted to perform a service on behalf of one of the parties.
• Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.
• Service: Refers to the service provided by Jumnah as described in the relative terms (if available) and on this platform.
• Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: Jumnah’s site, accessible via the URL Jumnah.me.
• You: A person or entity registered with Jumnah to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. Information received includes any information the customer provides in relation to Jumnah services. We also collect information from mobile devices for a better user experience, although these features are completely optional.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us better respond to your individual needs).
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us more effectively respond to your customer service requests and support needs).
• To process transactions.
• To administer a contest, promotion, survey, or other site feature.
• To send periodic emails.

When Does Jumnah Use End User Information From Third Parties?

Jumnah will collect End User Data necessary to provide the Jumnah services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When Does Jumnah Use Customer Information From Third Parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Jumnah customer, we receive information from a third party that provides automated fraud detection services to Jumnah. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do We Share The Information We Collect With Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties for various purposes:

• With trusted service providers to perform services on our behalf.
• For analytics purposes, including IP address sharing to estimate general location.
• To government or law enforcement officials when required by law or necessary for legal compliance.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link included in the respective email.

How Long Do We Keep Your Information?

We keep your information only as long as we need it to provide Jumnah to you and fulfill the purposes described in this policy.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. We cannot, however, guarantee absolute security.

Could My Information Be Transferred to Other Countries?

Jumnah is incorporated in the United Arab Emirates. Information collected via our website or services may be transferred worldwide.

Contact Us

Don’t hesitate to contact us if you have any questions.

• Via Email: contact@jumnah.com